Up along the checkout section was the "seasonal" department. I suspect this was originally intended to be an impulse buys area for people waiting in the checkout line (a large air conditioner certainly doesn't seem like an impulse buy to me, though it's not like there was a need for people to wait in a long line anymore anyway), and something about stocking air conditioners in the seasonal department in the middle of winter just seems to sum up the end state of Fry's.
I suppose I can see why Fry's might not want to accept returns on A/Cs. Some people might buy them for a heatwave and then return them. I suppose that would be more of a problem in the NW than up here as we have A/C weather 8 months of the year...if not more! Then again, maybe people buy A/Cs when their central A/Cs go out here and then return the portable ones when the A/C gets fixed. In that regard, maybe they do have a similar problem down here!
ReplyDeleteI know some people say there are a lot of TV returns after a big sporting event! I don't know what Fry's did about that, but they probably gave people the usual run around that people got when they tried to return things to Fry's.
And, yes, this reply is in response to the other photo, but it's not letting me post it there for some reason. Oh well!
Yeah, I'm sure that's a problem here -- normally, when we have weather where you need air conditioning, it's just for a week or so. Of course, that's not something you have to worry about in December -- if someone's buying an air conditioner at that time of year, they clearly intend to keep it long term! Then again, there's a very good chance that these air conditioners had been sitting around for that long...
DeleteI remember when I was younger hearing about the TV thing being a big problem at Costco, with their famously generous return policy. If I remember right, they ended up limiting returns around big events to try to limit that issue.